We offer a wide range of services for our clients many tailored to their needs and requirements. We have planned maintenance contracts with many of our Franchise sites to ensure the equipment within the site is kept in good working order and regularly serviced whether the machine is Gas or Electric. We are approved by many Manufacturers to be able to install and Commission brand new machines for our clients and maintain them under the warranty agreements.
We have a 24 Hour 365 Day a year helpline to ensure clients can always contact us and request an engineers urgent help no matter what the time,day or weather. Just some of the other services we do are shown below.
Reactive Catering Equipment Breakdown Cover Including Emergency Out of Hours Cover
Planned Preventative Maintenance Programs
Installation and Commissioning of All Equipment
Electrical Installations and Repairs
Next Day parts delivery to our Engineers
Gas and Electrical Testing
We can cater for any special requests our clients, new or existing have and ensure our service to you is fast and reliable. We have many smaller companies that use our services as we ensure no matter how big an establishment you would like us to maintain, the Service to everyone is the best it can be. We do offer contracts set on a pay monthly basis to assist clients with cost planning and forecasting.
In 2013 we gained the help of a Company known as BYBOX to ensure parts required for sites could be delivered from the supplier direct to the engineers the very next morning. This ensured we could fix the equipment faster than ever before. We work closely with our suppliers to ensure that parts that are not in stock at that time get sourced faster and expressed from Manufacturers direct to reduce equipment down time. This system between us, Bybox and the Suppliers has made a massive difference – not only for speed but also for costs as this method is cheaper for our client – believe it or not.